Jobs at Sequel Med Tech

Sequel Med Tech is seeking a skilled and detail-oriented Senior Systems Engineer to support the configuration, maintenance, and ongoing enhancement of our NetSuite ERP system. This role is primarily focused on hands-on execution, including system configuration, troubleshooting, upgrades, and user support. 

The ideal candidate will bring strong technical expertise, a proactive problem-solving mindset, and experience working within NetSuite to support day-to-day operations. This individual will partner closely with business stakeholders and internal teams to ensure system reliability, data integrity, and efficient functionality across the platform. 

• Configure, maintain, and enhance NetSuite modules to support business operations and evolving requirements. 
• Own and manage day-to-day system tickets, including troubleshooting issues, fulfilling enhancement requests, and resolving defects. 
• Support system upgrades, patches, and new feature releases, including testing and validation activities  
• Manage user roles, permissions, and access controls to ensure appropriate security and compliance  
• Customize forms, fields, records, and dashboards to meet functional needs.
• Develop and maintain saved searches, reports, and dashboards to support business visibility and decision-making. 
• Troubleshoot and resolve system issues, including data discrepancies, integration failures, and performance concerns. 
• Provide timely and effective technical support to end users, ensuring a high level of service and responsiveness  
• Partner with internal stakeholders and third-party vendors to resolve escalated issues. 
• Support data integrity efforts across financials, inventory, and operational systems. 
• Assist in the implementation and maintenance of integrations between NetSuite and other systems (e.g., HRIS, CRM, PLM)  
• Utilize NetSuite APIs (REST, SOAP, SuiteTalk) and tools to support integrations and data flows. 
• Monitor integration processes to ensure reliability and accuracy of data exchange.  
• Build automation and efficiency improvements using SuiteFlow, SuiteApps, and scripting where applicable. 

Minimum Requirements (Education and Experience):

• Education: Bachelor's degree in computer science, Information Technology, Business, or related field, or equivalent combination of education and experience. 
• Experience: 5+ years of progressive systems engineering experience, including direct, hands-on support and administration of NetSuite ERP in a production environment. 

Required Knowledge, Skills and Abilities:

• Proficiency with JavaScript-based SuiteScript development, SuiteFlow, and SuiteTalk. 
• Familiarity with financial processes (AP, AR, reporting) and SOX compliance. 
• Experience supporting ERP systems in regulated industries (medical devices, pharma, life sciences, or manufacturing). 
• Deep understanding of NetSuite modules such as Finance, CRM, Manufacturing, Procurement, and how they interrelate. 
• Familiarity with FDA regulations, ISO 13485, 21 CFR Part 11, and system validation best practices. (preferred) 
• Experience building and maintaining integrations between NetSuite and external systems (e.g., MuleSoft, Workato). 
• Strong problem‑solving and analytical skills. 
• Effective communication skills for both technical and non‑technical audiences. 
• Ability to manage multiple priorities in a fast‑paced environment. 
• High attention to detail, collaboration, and customer‑service orientation. 
• NetSuite certifications (e.g., NetSuite ERP Consultant, NetSuite SuiteCloud Developer). 
• Experience with other cloud-based ERP solutions. (preferred) 
• Project management experience. (preferred)