Customer Success, Service & Operations

HCLTech || Walk-in Drive for Fresher || Non-Voice process || 11th of November 2026

Work Location: Chennai

Experience: Freshers (0-1 Year)

Designation: Process Associate - Fresher

Interview Date: 12th of November 2026

Interview Venue: Sandhya Infocity Limited Navalur

No.33, Rajiv Gandhi Salai, Old Mahabalipuram Road (OMR), Navalur

HR SPOC: Fathima

• Strong verbal and written communication skills
• Ability to resolve customer queries in the first point of contact.
• Focus on delivering a positive customer experience
• Should be professional, courteous, friendly, and empathetic
• Should possess active listening skills.
• Ability to multi -task.
• Capable of handling fast-paced, innovative, and constantly changing environment
• Should be a team player.
• Ability to contribute to the process through improvement ideas.

• Bachelor's degree in any discipline is preferred(Arts & Science)2024-2026 Passed out.
• B.E/ B.Tech, MCA are not eligible to apply.
• Fresh graduates are encouraged to apply.
• Good verbal and written communication skills.
• Basic knowledge of MS Office applications, especially Excel and Outlook.
• Strong customer service orientation and problem-solving skills.
• Ability to work in a fast-paced and team-oriented environment.
• Willingness to work in shifts if required.